Cinch is committed to the highest level of service and go above and beyond in order to ensure customer satisfaction.
Cinch always promises Free next business day delivery, Monday through Friday. Orders placed by midnight are guaranteed to be delivered the very next business day.
Cinch enables our customers to track deliveries in real time.
When we arrive in your general neighborhood, you will receive a notification by text or email from us with a link where you can track our delivery van as it makes its way to your home in real-time.
You will receive a second notification when your delivery arrives at your home. Cinch will always put your items away for you, wherever you would like. If you are not home, you can communicate directly with your driver through our tracking system. You can tell him where to leave your items, not to ring the bell or even to split the items between the garage and front door.
The best part about delivery from Cinch is that its free - there are never any additional charges or fees for delivery and there are never any minimums - even if you'd like all your items in your basement. Thats just part of what we do.
For certain holidays when Cinch is closed, please make sure to add yourself to our email list